How can I synchronize my schedule with that of my customers ?

The synchronization is linked with your ERP connection, for more information, go to the article: ERP synchronization

Why doesn't the information related to the planning appear on the backoffice ?

This is because this information only appears in the application.

Why doesn't my client see all the course types on the ERP side of his application ?

If it's a new type, it takes about 10 minutes before the complete synchronization. From then on, the course will appear on its application.

Why do some of the courses I have added not show up on the application ?

If it is an update, you have to wait about 10 minutes before the complete synchronization and they will appear on the mobile application.

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